Payment Term:
Remark:Though our website support online shopping ,our machines are big amount ,it is not safe to pay on line.After you choose the items and qty ,you can submit the order, after we get the order, we will issue the formal proform invoice including our bank info for you to arrange the payment. We shall get the payment in formal way as we shall declare custom with every US Dollar after we got)
1. T/T:30% prepayment, balanced prior to shipment
2. At sight Irrevocable L/C Only if the total amount of the order is higher than USD10,000.00(As the cost for operate L/C is very high)
3. Paypal:If you pay via Paypal ,shall add 3.9% for the cost of Paypal.
4. West Union:For small amount payment
5. Trade assruance contract via Alibaba!
Warranty:
1.1 year after goods arrive port of destination.
2.Parts broken for quality reason(Firstly ,pls send us fotos about the broken parts, detailed description of the symptom,how could broken etc. These are very important and necessary) ,all the courier cost, replacement of the parts all in our account ,and we will arrange the replacement within 1 week to your side by fastest courier(Maybe DHL,UPS or Fedex,depends on which one is the fastest one to your country)
3.All of the technical instructions are free any time.
Lead time:
1. Normally, we need 60 days to produce a complete machine. But it also depends on which items and quantities. For example, if there are a large number of mold drawings that need to be confirmed, it will take 30-45 days. But we always try our best to complete the production at the first time. We know time is money and we know you need these items urgently. But we will ensure the quality and then we can speed up. Because quality is everything, right?
2. Some projects require a longer time, such as fully automatic thermoforming machines. It's better to leave us 60 days enough production time.
3. Small thermoforming machines or auxiliary machines on thermoforming machines usually only take 15-20 days to be ready.
Many customers complain that they don’t know how to unload a full box from a fully automatic thermoforming machine. We would like to show the photos of loading for your reference, hoping it will be of some help to you. (You'd better have a large ramp from the floor to the container, if you don't, no problem; you should insert a fork into the middle of the package)